Privacy Policy

Introduction

Del Amo Dental Group ("we," "our," or "us"), located at 21605 Hawthorne Blvd., Pavilion C, Suite 120, Torrance, CA 90503, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at delamodentalgroup.com or contact us to request dental services.

This policy applies to information collected through our website only. For information about how we handle your protected health information (PHI) as a dental practice, please refer to our separate HIPAA Notice of Privacy Practices, available at our office.

Information We Collect

When you use our website, we may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you submit an appointment request or contact form.
• Health-Related Information: Patient status (new or existing) and the type of dental service you are requesting, as voluntarily provided through our appointment request form.
• Communications: Any messages or notes you include in your appointment request or correspondence with us.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically through standard web server logs.

How We Use Your Information

We use the information we collect solely to:

• Respond to appointment requests and inquiries
• Schedule and confirm dental appointments
• Communicate with you about your care
• Improve our website and patient experience
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Disclosure of Information

We may share your information only in the following limited circumstances:

• Service Providers: We use Resend, Inc. to transmit appointment request emails. These providers are contractually bound to protect your information and may not use it for any other purpose.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Del Amo Dental Group, our patients, or others.

California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out of Sale: We do not sell personal information. No opt-out is required.

To exercise any of these rights, please contact us using the information in the sidebar. We will respond to verified requests within 45 days.

Cookies & Tracking

Our website may use essential cookies necessary for the site to function. We do not currently use advertising or tracking cookies. If this changes, we will update this policy and, where required by law, obtain your consent.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.